Privacy Policy | betzonic.com
Last updated: June 2025
At Betzonic, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website at betzonic.com. We operate in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you acknowledge that you have read and understood this policy.
Information We Collect
We collect various types of information to provide you with the best possible experience on our platform. The data we gather falls into the following categories:
Information You Provide Directly
When you interact with our website, you may voluntarily provide us with personal information, including:
- Name and contact details (email address, phone number) when submitting enquiries through our contact forms
- Communication preferences and marketing consent choices
- Any other information you choose to share when contacting our support team
Information Collected Automatically
When you browse our website, we automatically collect certain technical information through cookies and similar tracking technologies:
- Device information (device type, operating system, browser type and version)
- IP address and approximate geographic location
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source that directed you to our site
- Date and time of your visits
Information from Third Parties
We may receive information about you from third-party sources, including our affiliate partners and analytics providers, which helps us understand how users discover and interact with our website.
How We Use Your Data
We process your personal information for specific, legitimate purposes. The legal bases for processing your data include your consent, our legitimate interests, and compliance with legal obligations. We use your information to:
- Respond to your enquiries and provide customer support
- Improve and optimise our website content and user experience
- Analyse website traffic and user behaviour to enhance our services
- Send you marketing communications where you have given consent
- Detect and prevent fraudulent activity and ensure website security
- Comply with legal and regulatory requirements
- Maintain records for administrative and legal purposes
We will only process your personal data when we have a valid legal basis to do so. Where we rely on your consent, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Data Sharing
We take your privacy seriously and do not sell your personal information to third parties. However, we may share your data with certain trusted partners and service providers in the following circumstances:
Affiliate Partners
As an affiliate website, we work with various gambling operators and affiliate networks. When you click on links to third-party gambling sites, those operators may collect information about your visit. We recommend reviewing the privacy policies of any third-party sites you visit.
Analytics Providers
We use analytics services, including Google Analytics, to help us understand website usage. These providers may collect and process data about your interactions with our website. This information is typically anonymised or pseudonymised.
Service Providers
We engage trusted third-party companies to perform functions on our behalf, such as website hosting, email delivery, and technical maintenance. These providers are contractually obligated to protect your information and may only use it to provide services to us.
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Your Rights
Under the GDPR and applicable data protection laws, you have several rights regarding your personal information:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You may request deletion of your personal data in certain circumstances (also known as the "right to be forgotten").
- Right to Restriction: You may request that we restrict the processing of your personal data under specific conditions.
- Right to Data Portability: You may request to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to processing of your personal data for direct marketing purposes or where we rely on legitimate interests.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within one month, as required by law. In certain cases, we may need to verify your identity before processing your request.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, accounting, or reporting obligations. The retention periods vary depending on the type of data and the purpose of processing:
- Contact form submissions and correspondence: retained for up to three years from your last interaction with us
- Analytics data: retained in anonymised form for up to 26 months
- Cookie data: retention periods vary by cookie type (see Cookies section below)
- Marketing preferences: retained until you withdraw consent or unsubscribe
When personal data is no longer required, we will securely delete or anonymise it in accordance with our data retention procedures.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand where our visitors come from. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.
- Preference Cookies: Enable the website to remember choices you make, such as language preferences.
Managing Cookies
When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Most web browsers allow you to control cookies through their settings. You can typically find these options in the "Options" or "Preferences" menu of your browser. For more information about cookies and how to manage them, visit www.allaboutcookies.org.
Contact
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to contact us. We are committed to addressing your enquiries promptly and transparently.
You can reach our privacy team at: [email protected]
We aim to respond to all legitimate requests within one month. If your request is particularly complex or you have made multiple requests, we may require an additional two months, in which case we will notify you accordingly.
If you are not satisfied with our response or believe we are processing your personal data unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority.
This Privacy Policy may be updated periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly to stay informed about how we protect your information. Any significant changes will be communicated through a notice on our website.
